Request a Diploma
If you graduated prior to 2025 and are in need of a diploma reprint, please click here, and the Registrar team will process as soon as possible.
Course Catalog
Click here to view our digital course catalog.
About Fusion’s Registrar Department
Our Registrar’s Office, based at our Headquarters in Grand Rapids, MI, serves as a vital support hub for all campuses nationwide. We are dedicated to maintaining accurate and up-to-date academic records for our students, working closely with campus administration to ensure each student’s academic history is properly documented.
With a strong commitment to academic integrity, we take pride in helping students meet Fusion’s graduation requirements. Our team conducts thorough record audits and issues diplomas once all criteria have been successfully met.
If you have any questions, we are happy to answer them. You may contact us during our office hours from 8:00 am – 5:00 pm ET at 616.301.1221 x3 or by email: registrar@fusionacademy.com.
Ordering a Fusion Credential
Fusion Academy and Futures Legacy students can order transcripts through Parchment by following the links below to set up or access their account.
Parchment is the most widely adopted digital credential service, allowing learners, academic institutions, and employers to request, verify, and share credentials in simple and secure ways. The platform has helped millions of people and thousands of schools and universities exchange more than 30 million transcripts and other credentials globally.
Parchment Services
Creating a Parchment Account
Click here for a video on how to create a Parchment account, or click here for a PDF guide.
- Note: you must use Google Chrome on a laptop or desktop. Do not use a mobile device. Click here for a short, helpful video that will walk you through the process.
- What is my Fusion campus? Fusion Academy – All Campuses located in Grand Rapids, Michigan
- What is my registration code? You don’t need a registration code. Choose the “I do not have a registration code (provided by my school)” option instead.
Ordering a Transcript
Click here for a video on how to order a transcript from Parchment.
- What is the typical turnaround time for requests? Requests are usually processed within 2-4 business days.
Download a Parchment Credential
Click here for a video on how to obtain the digital record requested.
- Why have I not received my order (transcript or diploma reprint)? At times, some requests may be placed on hold. Reasons for a hold include:
- Courses are still in progress/not completed
- Missing learner information
- Account Balance
Parchment Learners Support
Need more help? Watch this video: Parchment Learners-Support
Diplomas
Starting with the graduating class of 2025, diplomas will be distributed through Parchment.
Why the update? This new digital format offers several benefits:
- Rapid Access: Students can access their digital diploma as soon as they’re ready (within 24 hours).
- Easy Sharing: Digital diplomas can be easily shared with colleges, employers, and other institutions, providing a convenient option that’s increasingly recognized and preferred.
- Long-Term Security: Digital diplomas are protected from loss or damage, ensuring students always have access to this important document.
What can the student expect?
- Once the student’s courses are completed and closed out, the Registrar team will send the request to Parchment for processing.
- Parchment will deliver both a hard copy of the diploma, as well as a digital copy.
- NOTE: to receive a digital copy, you will be required to Create a Parchment Account (if you haven’t already done so)
Lost or misplaced your original, hard copy diploma? No problem! Just visit: Ordering a Replacement Diploma, and the steps will be outlined for you.
Parchment FAQs
What do I need to know before setting up my account?
You must use Google Chrome on a laptop or a desktop. Do not use a mobile device.
Click here for a short, helpful video that will walk you through the process.
What is my Fusion campus?
Fusion Academy – All Campuses located in Grand Rapids, Michigan.
What is my registration code?
You don’t need a registration. Choose the “I do not have a registration code (provided by my school)” option instead.
Why do I need to use Parchment?
Parchment is the most widely adopted digital credential service, allowing learners, academic institutions, and employers to request, verify, and share credentials in simple and secure ways. The platform has helped millions of people and thousands of schools and universities exchange more than 30 million transcripts and other credentials globally.
What will I see on my transcript?
You will see a list of Fusion courses, grades, and credits awarded as well as a list of in progress courses. In progress courses will not display a current grade. Courses prior to Fusion will appear only on Maryland transcripts.
Why is the transcript I see in my Parchment account not up to date?
Parchment does not automatically update what is in your account once courses close. If you would like to see an updated version, please click the transcript then click update. The registrar team will view and update your transcript. Regardless of what is shown in your Parchment account, we will always send the most up to date version of your transcript.
When will I see the most recently completed course(s) on my transcript?
Please allow up to 2 weeks of processing time once your class is complete for the grade to post on the transcript. You may submit a request at any time, but we may “Hold for Grades.” Once you receive your Final Course Completion letter, the course will appear on your transcript.
How do I see grades for current courses?
Please contact your campus directly for a progress report.
Does Fusion include multiple GPAs on the transcript?
No, it is up to individual colleges or universities to set their own admissions standards and policies to determine how they calculate GPA – which classes are included and what weight they assign to the grade. Typically, students are asked to calculate the specific GPA for the program to which they are applying - whether that is a college or other program, such as NCAA.
Please note: Some colleges do not treat honors courses with the same weighting system. These institutions will calculate their own GPAs using their own weighting system (ex. UC/CSU). For more details and information about these variations, please work with your Post-Secondary Counselor (PSC).
Will Fusion issue my prior transcripts?
No, you must request a transcript from each prior institution.
Can I request a copy for my own records?
Yes, you may request a copy for your own records. When ordering, select “Yourself or Another Individual” as the destination, select “Electronic Delivery (Email),” and check the “I am sending this order to myself” box.
What if I do not see the destination I am looking for in the Parchment search bar?
You can still use Parchment to send securely. You will need to choose the “Enter Your Own” option at the bottom if you aren’t finding your destination. Then, choose whether you want the delivery 1) Printed and Mailed or 2) Electronic. Make sure you know the preferred method of delivery for the receiving school. Note, you will need to provide an address for printed and mailed deliveries.
Can I use Parchment to upload my transcripts to the Common Application or NCAA Eligibility Center?
Yes, when selecting a destination for your transcript order, simply search for Common App or NCAA and send your transcript electronically through Parchment.
How long does it take for my transcript order to process?
Transcript orders are typically processed within 24-48 hours. Please note that even after an order is processed, it may take additional time for the receiving institution to download and process your transcript in their own systems. For printed and mailed requests, please allow up to seven business days for delivery via USPS.
When will I see the most recently completed course(s) on my transcript?
Please allow up to 2 weeks of processing time once your class is completed for the grade to post on the transcript. You may submit a request at any time, but we may “Hold for Grades.” Once you receive your Final Course Completion letter, the course will appear on your transcript.
Why is the transcript I see in my Parchment account not up to date?
Parchment does not automatically update what is in your account once courses close. If you would like to see an updated version, please click the transcript then click update. The registrar team will view and update your transcript. Regardless of what is shown in your Parchment account, we will always send the most up to date version of your transcript.
Why did I get an email saying my transcript is on hold?
Your transcript could be on hold if:
• There are course grades waiting to finalize.
• There is a balance on the account.
What is the charge for ordering a transcript?
Current Fusion students can order an unlimited number of electronic transcripts at no charge. For Fusion alumni, there is a surcharge for every transcript sent. All printed and mailed requests charge a fee. Seniors are not considered alumni until August 1st of their graduating year. Note, you can order and hold transcripts prior to course closures of the graduating year to avoid the future fee.
Why did Parchment charge me when I am a current student?
You must enter your accurate enrollment status and graduation year in the account settings.
Registrar Department
Our Registrar team keeps Fusion student records up to date and is happy to assist. Contact us at 616.301.1221 x3 or registrar@fusionacademy.com, Monday–Friday, 8:00 AM–5:00 PM ET.
Click on the team member below to see their role and what Fusion campus states they support.
Nicole Glaser
Director of Registrar
Primary Designated School Official for SEVIS International Student Program
Campus Support: MD, MN, NJ, NY, TN, AZ, CA, CO, WA
Kristen Koval
Assistant Registrar
Campus Support: Fusion Global Academy, IL
Dara Meyers
Assistant Registrar
Campus Support: CT, FL, GA, MA, NC, PA, VA, Washington D.C.
Patty Ruelas
Assistant Registrar
Campus Support: Futures Legacy Campuses, TX
Noelle DelPreto
Assistant Registrar
Campus Support: CA (non-Legacy Campuses)
